our commitments
We believe that people have the power to change the world. We also believe that a bank can encourage this change. Our eight positive impact commitments translate this purpose.
our 8 commitments
Get to know the challenges of each of our commitments.
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financing positive impact sectors
financing positive impact sectors
Continue increasing our financing and services in positive impact promoting sectors
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responsible investment
responsible investment
Stepping up our offering and distribution of products and services for a more responsible economy with positive impact.
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inclusion and Entrepreneurship
inclusion and Entrepreneurship
Improving the financial inclusion for micro and small entrepreneurs, through products and services
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financial Citizenship
financial Citizenship
Promoting customer satisfaction with the bank and their financial lives.
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transparency in communication
transparency in communication
Strengthening transparency in our business and financial results, thus showing value to our audiences.
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ethics in relationships and business
ethics in relationships and business
Ethics is non negotiable. We recognize our responsibility role.
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inclusive management
inclusive management
Improving our employee experience and promoting a diverse, inclusive and healthy workplace.
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responsible management
responsible management
Improving the performance of our operations and promoting sustainable practices in our supplier chain
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