Be Global in Latin America

We believe that the right people with the right attitudes can do much more than generate positive results. This is why Itaú Unibanco, through its way of helping people strengthen and generate business, aims to be the leading bank in sustainable performance and customer satisfaction.

Find bellow our way of doing business:

All for the Client

We believe that market leadership is a consequence of continually improving the services provided to our clients.

Unless we focus on each client, growth will not be sustainable.

Passion for Performance

Passion for performance is what has enabled Itaú Unibanco to rise to the leading position that it enjoys today. We know that only this passion will allow us to accomplish the ambitious objectives that lay before us.

Renewing this passion when planning and carrying out each new project should be a constant objective for each and every one of us.

Ethical and Responsible Leadership

Itaú Unibanco is a leader in many of the markets where it operates, and it believes that responsible leadership is fundamental.

We are a positive, ethical, transparent and committed to best management practices. Above all, we want leaders who think – and act – like owners.

All-Stars who are Team Players

Itaú Unibanco believes in a people-management system based on meritocracy and teamwork.

We are obsessed with attracting talent, and we have a distinct way of recognizing distinct performance. We value individualities, but not individualism.

An All-Star is only a true All-Star if he knows how to play with the team and surround himself with other All-Stars: because good people develop and attract good people.

Focus on Innovation and Focused Innovation

Innovation is a matter of constant commitment. We want to establish an environment that stimulates creativity, entrepreneurship, debate, and pursuit of new answers, always with the objective of creating competitive advantages for the organization.

Processes serving People
Processes exist to serve people, not the other way around. We mustn’t value them more than the benefits that they provide.
We are a company of people who improve processes – and of processes that improve the lives of people.

Nimble and Uncomplicated
The client’s time is valuable. So is ours. We don’t waste time making things more complicated – and we don’t complicate things, because we know that this ends up wasting time.
We are objective, and we battle against bureaucracy, excessive hierarchy, and complexity for complexity’s sake.

Leave your stripes at the door
Leadership here is shared, disinterested in status symbols, and achieved through talent and competence – not titles.
We believe that it is essential to criticize without being destructive and to accept criticism without being defensive. The polite, caring treatment that we always want to offer our clients starts in-house.

A Sparkle in One’s Eyes
We know that the most competitive companies are those in which employees are able to express their opinions, to participate actively in management, and to celebrate their achievements. Itaú Unibanco encourages its teams to work in an unpretentious environment.
After all, fun isn’t the opposite of serious; it is the opposite of boring. For us, work is something that should be done with a sparkle in the eyes.

Dream Big
Here at Itaú Unibanco, we know that it is important to dream big and to do things better and better, because this is the essence of improvement. With our feet firmly on the ground, we think big and set ambitious challenges, as big as our dreams. Acting this way, we have become one of the largest banks in the world. Acting this way – while committed to our values and Way of Making It Happen – we will become the best bank in the world.